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Echo Algori Data

AI-Powered Customer Care

AI-powered customer care with voice agents and chat agents available 24/7, responding in under 3 seconds, supporting 40+ languages. Automate 90% of customer inquiries with natural conversation, seamless human handoff, and full analytics.

Key Features

  • Voice Agents
  • Chat Agents
  • Email Triage
  • Multilingual
  • Analytics & Insights
  • Seamless Integration

Frequently Asked Questions

How do AI voice agents work?
Our voice agents are powered by ElevenLabs technology and deliver natural speech with real-time responses. They understand context, handle interruptions, and can switch languages mid-conversation. Agents connect to your knowledge base for precise answers.
Can agents handle my specific industry?
Yes. Our agents are trained on your own data — FAQ, product documentation, procedures, and policies. Whether you run e-commerce, healthcare, finance, or SaaS, we tailor agents to your industry.
What happens when the AI can't help?
Agents perform a seamless handoff to human agents when they detect complex issues. The full conversation context is transferred so the customer doesn't have to repeat themselves. You set the rules for when escalation should happen.
How long does it take to set up?
A typical implementation takes 2-4 weeks. Week 1 for discovery and design, weeks 2-3 for configuration and training, and week 4 for testing and launch. Simple chatbots can be operational in 1 week.
What languages are supported?
We support 40+ languages with real-time translation, including Norwegian, Swedish, Danish, English, German, French, Spanish, and many more. Voice agents also speak these languages with natural pronunciation.
AI Customer Care

AI-Powered Customer Care

Intelligent voice and chat agents that handle customer inquiries 24/7 in 40+ languages. Automate up to 90% of inquiries with natural conversation and seamless human handoff.

Get StartedLearn More
AI customer care dashboard
24/7
Available
24/7

Available

< 3s

Response time

40+

Languages

90%

Automation rate

Features

What AI customer care features does my business need?

We build intelligent voice and chat agents that handle customer inquiries around the clock, across all channels, with seamless human handoff when needed.

Voice Agents

ElevenLabs-powered voice agents with multilingual support and natural conversation. Customers can barely tell the difference from a human.

Chat Agents

RAG-powered chat agents with knowledge base support and contextual understanding. Delivers precise answers based on your own data.

Email Triage

Automatic categorization, routing, and draft responses for incoming emails. Reduce processing time by 80%.

Multilingual

Support for 40+ languages with real-time translation. Serve customers in their native language no matter where they are.

Analytics & Insights

Conversation analytics, sentiment analysis, and trend reporting. Understand your customers better and continuously improve service.

Seamless Integration

Integrate with CRM, helpdesk, and e-commerce platforms. Zendesk, HubSpot, Freshdesk, Shopify, and more.

Process

How do we implement AI customer care?

1

Discovery

Map your customer journey and identify support needs.

2

Build

Configure voice and chat agents tailored to your brand.

3

Train

Feed your knowledge base with FAQ, product docs, and procedures.

4

Deploy

Launch across voice, chat, and email channels.

5

Monitor

Continuous improvement from conversation data and feedback.

Use Cases

Where can AI customer care be used?

Customer Support

Handle general inquiries, order status, complaints, and technical support around the clock.

Booking & Appointments

Automate appointment scheduling, management, and reminders via voice and chat.

FAQ & Self-Service

Let customers find answers themselves with intelligent chatbots that know your products.

Lead Qualification

Qualify leads automatically through natural conversation before handing off to sales.

View our pricing
FAQ

Frequently Asked Questions

Everything you need to know about AI customer care

How do AI voice agents work?

Our voice agents are powered by ElevenLabs technology and deliver natural speech with real-time responses. They understand context, handle interruptions, and can switch languages mid-conversation. Agents connect to your knowledge base for precise answers.

Can agents handle my specific industry?

Yes. Our agents are trained on your own data — FAQ, product documentation, procedures, and policies. Whether you run e-commerce, healthcare, finance, or SaaS, we tailor agents to your industry.

What happens when the AI can't help?

Agents perform a seamless handoff to human agents when they detect complex issues. The full conversation context is transferred so the customer doesn't have to repeat themselves. You set the rules for when escalation should happen.

How long does it take to set up?

A typical implementation takes 2-4 weeks. Week 1 for discovery and design, weeks 2-3 for configuration and training, and week 4 for testing and launch. Simple chatbots can be operational in 1 week.

What languages are supported?

We support 40+ languages with real-time translation, including Norwegian, Swedish, Danish, English, German, French, Spanish, and many more. Voice agents also speak these languages with natural pronunciation.

Try Our Voice Agent

Experience AI customer care live. Book a demo and see how voice and chat agents can transform your customer service.